We take our responsibilities seriously when it comes to taking care of your investment. In addition to regular vacuuming, you will prolonge the life of your rug by performing regular maintenance as you would do for your vehicle. We recommend our full immersion hand-wash every 3 to 5 years, depending on the amount of traffic the rug gets. In addition, your rug should be rotated periodically to even out any wear patterns to the rug or the fringe. At Little River, your rugs will be meticulously hand-washed and detailed.
We can wash all types of rugs: new, antique, hooked*, flat-weaves, braided, tufted*, machine-made, hand-knotted as well as all types of fibers: wool, cotton and synthetics. We can wash silk or rugs that are bleeders as well, but the costs are higher. Please note, the entire rug must be washed - it cannot be "spot cleaned" or odor removed in stained / specific areas only. If you have live moth activity, please have it bagged / contained so that it will not contaminate our rugs.
Pick up and Delivery service is currently suspended.
Rugs are cleaned over a period that lasts approximately 3 weeks. If your rug comes to us the day or week we're picking up clean rugs/dropping off dirty rugs, you may be without your rug for nearly 6 weeks, so please use this schedule as a guideline of when we expect to make our next trip.